Sealing the Future of Automotive Engineering

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Help & Support
  1. Logging In - On the login page:
    • Locate the Username field and type in your assigned username or Employee ID.
    • Example: First name or Employee ID.
    • Locate the Password field and enter your password.
    • The password is case-sensitive; ensure you enter it exactly as provided.
    • Click the Login button to proceed.
    1. 1.1. Important Tips:
      • Use the credentials given to you by your system administrator.
  2. Forgot Password?

    If you cannot log in because you forgot your password:

    • Click the Forgot Password? link on the login page.
    • Follow these steps:
    • Enter your registered email address or username.
    • Click Submit.
    • Check your email for a password reset link or OTP (One-Time Password).
    • Follow the instructions in the email to create a new password.
    • Return to the login page and use the new password to log in.
  3. Browser Compatibility and Settings

    For optimal performance and security, use one of the following supported browsers:

    • Google Chrome: Version 90 or higher
    • Mozilla Firefox: Version 85 or higher
    • Microsoft Edge: Latest version
  4. Browser Tips:
    • Enable JavaScript and cookies for full functionality.
    • Ensure your browser is updated to the latest version.
    • Clear your browser cache if the page does not load properly.
  5. Common Issues and Solutions
    Issue 1: Incorrect Username or Password
    • Double-check for typos.
    • Ensure the Caps Lock key on your keyboard is off.
    Issue 2: Unable to Access the Login Page
    • Verify the URL is correct.
    • Check your internet connection.
    • Clear your browser cache and reload the page.
    Issue 3: Locked Account
    • Too many failed login attempts may lock your account temporarily.
    • Contact your system administrator to unlock it.
    Issue 4: Forgot Credentials
    • Use the Forgot Password? option to recover your password.
    • Contact support if you do not remember your username.
    Security Best Practices
    • Do not share your login credentials with others.
    • Avoid using public or shared devices to access the system.
    • Always log out after completing your session.
    • Change your password periodically to ensure security.
  6. Contact Support

    If you encounter any issues not covered above, reach out to our support team:

    Email: sales@avgira.com

    Phone: +91 8098494455

    Support Hours: Monday to Friday, 9:00 AM - 6:00 PM